Forbes.com wrote about the eBay wiki and the business benefits of user-generated content. Forbes also cites how JotSpot and eBay have made wikis more mainstream: “Though wikis are most popular among the tech-savvy set, such as the programmers and technologists present at the developers conference over the weekend, Whitman chose to present the new eBay wiki to the entire user base, composed of small business owners, retirees and hobbyists.”

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